We answer every email.
Write to us and a person replies within 48 hours. In the app, Settings → Support can attach a diagnostics file. You see exactly what it contains before it's sent, and server addresses and keys are removed.
support@tillarr.com
Where's my API key?
Each service keeps its key in a slightly different place.
| Service | Where to find it |
|---|---|
| Sonarr, Radarr, Prowlarr | Settings → General → Security → API Key |
| Bazarr | Settings → General → Security → API Key |
| Seerr | Settings → General → API Key |
| Jellyfin | Dashboard → API Keys → Add (name it Tillarr) |
| qBittorrent | Your Web UI username and password (Tools → Options → Web UI) |
| Proxmox VE | Datacenter → Permissions → API Tokens → Add. Then, under Permissions, give that token the PVEAuditor role. A new token can't see anything until you do |
Using Tillarr away from home
Add a remote address next to the home one. Tillarr tries home first and switches on its own when you leave. Tailscale works with no extra setup. With a Cloudflare Tunnel protected by Access, add a service token's two headers to the remote address. Behind other reverse proxies, add whatever header your proxy expects.
Common questions
Do I need to expose my server to the internet?
No. At home Tillarr uses your local addresses. Away from home it can use Tailscale, a Cloudflare Tunnel with an Access service token, or any reverse proxy you already run. Add a remote address next to the home one and Tillarr switches between them on its own.
Where do my API keys go?
Into your device's Keychain, and into iCloud Keychain only if you turn on sync. They are never sent to us. Network activity in the app shows every request it makes, with keys hidden.
What's free?
Watching is free for every service, with no limit: Tillarr checks that each one is up and opens it with a tap. Connecting with a key, for health cards, queues and actions, is free for 3 services with every feature except notifications. Pro connects everything and adds notifications.
What happens if I stop paying for Pro?
Nothing is deleted, and watched services keep working. Three connected ones, your choice, stay connected, and the rest pause until you pick them again.
Which services work in the beta?
The beta watches everything in the catalog, and anything else with a web address. Full support starts with Sonarr, Radarr, Prowlarr, Bazarr, qBittorrent, Seerr, Jellyfin and Proxmox VE, and health cards start with Home Assistant and Immich. Lidarr, SABnzbd, NZBGet, Transmission, Plex, Tautulli, Unraid, Portainer, Pi-hole, AdGuard Home and Uptime Kuma follow during the beta.
Is there an Android version?
No. Tillarr is made for iPhone, iPad and Mac, with one purchase across all three.